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Trust & Safety

Last updated: 29 June 2026

TLS 1.3 Encryption

All data in transit

FSSAI Verified

Every partner kitchen

PCI-DSS Payments

Via Razorpay / Stripe

72hr Incident Notice

DPDPA 2023 compliant

MealDock is DPDPA 2023 compliant and all partner kitchens carry a valid FSSAI licence. Payments are processed exclusively through PCI-DSS certified providers.

Our Commitment to Trust

MealDock is built on the premise that employees and companies should be able to trust us with their data, their money, and their daily meals.

Data Security

Encryption in transit

All data is encrypted using TLS 1.3 — the same standard used by online banking.

Encryption at rest

Sensitive data is encrypted at rest using AES-256.

Access controls

We apply the principle of least privilege. All admin actions are logged and auditable.

No plaintext passwords

Passwords are hashed using bcrypt with a per-user salt.

Payment Security

  • All payment data is handled by PCI-DSS compliant processors (Razorpay / Stripe)
  • MealDock never stores full card numbers or CVV details
  • All transactions are logged and available for company audit
  • Food Safety

    Partner onboarding

    Every canteen partner is verified for a valid FSSAI licence before going live on MealDock.

    Quality monitoring

    We conduct periodic hygiene audits on partner kitchens. Partners with repeated complaints are suspended pending review.

    Allergen information

    Partners are required to declare allergens on all menu items.

    Incident Response

    If we detect a security incident:

  • We will notify affected users within 72 hours
  • We will notify the Data Protection Board of India as required by DPDPA 2023
  • We will publish a public post-mortem within 30 days
  • Vulnerability Disclosure

  • Email: security@mealdock.com
  • Response time: Within 48 hours
  • We follow responsible disclosure principles
  • Compliance

  • DPDPA 2023 — Digital Personal Data Protection Act, India
  • FSSAI — Food Safety and Standards Authority of India
  • PCI-DSS — via payment processors
  • Contact

    Email: security@mealdock.com


    Last updated: June 2026