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Privacy Policy

Last updated: 29 June 2026

We comply with the Digital Personal Data Protection Act, 2023 (DPDPA). We never sell your data. For any privacy concerns, email privacy@mealdock.com.

1. Introduction

MealDock Technologies Private Limited ("MealDock", "we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our Platform.

2. Information We Collect

2.1 Information you provide:

  • ●Name, email address, phone number
  • ●Company and employee ID details
  • ●Payment information (processed securely via our payment partners)
  • ●Dietary preferences and food allergies

    • 2.2 Information collected automatically:

  • ●Device type, IP address, browser type
  • ●Pages visited, features used, time spent
  • ●Location data (only with permission, for delivery features)
  • ●Meal booking history and preferences

    • 3. How We Use Your Information

    We use your information to:

  • ●Process and fulfil meal orders
  • ●Send order confirmations and updates
  • ●Personalise your meal recommendations
  • ●Improve our platform and services
  • ●Comply with legal obligations
  • ●Send service-related communications

    • 4. Data Sharing

    We share your data only as necessary:

  • ●With canteen Partners — to fulfil your orders
  • ●With your employer — for corporate meal program reporting (aggregated, not individual-level)
  • ●With payment processors — for secure transaction processing
  • ●With legal authorities — when required by law

    • We do not sell your personal data.

    5. Data Retention

    We retain your data for as long as your account is active. After account deletion, we retain anonymised transaction records for up to 3 years for legal and audit purposes.

    6. Your Rights

    Under the DPDPA 2023, you have the right to:

  • ●Access your personal data
  • ●Correct inaccurate data
  • ●Request erasure of your data
  • ●Withdraw consent at any time
  • ●Nominate a representative for data rights

    • To exercise your rights, email: privacy@mealdock.com

    7. Contact

    Privacy queries: privacy@mealdock.com

    Last updated: June 2026

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